Privacy Policy

Privacy Policy

Eastside Underground | Version 1.0. Last updated: 12-07-2024

Welcome to the privacy policy for eastsideunderground.nl, owned by Eastside Underground (referred to as “Eastside Underground,” “ESU”, “we,” or “us”). By using our website, your information, including personal data, may be processed by us and third parties. We prioritize careful and secure processing of your data. This document outlines what data we collect, its usage, and our processing methods.

We advise you to read this privacy policy thoroughly. Please note that this policy may be updated periodically, especially following new website functionalities.

Core Principles
Eastside Underground is committed to handling your data with care and security, adhering to the following principles:

  • Clearly documenting our data processing objectives in this privacy policy.
  • Minimizing data storage and retaining only necessary information.
  • Seeking explicit consent for processing personal data when required.
  • Implementing robust security measures to protect your data and ensuring third-party processors adhere to these standards.
  • Respecting your rights to access, modify, or delete your personal data.

This privacy policy explains how we uphold these principles. For any questions, please contact us using the details provided at the end of this document.

Processing Your Personal Data

When you use our website or services, you may provide personal data. The type of data depends on the features or services utilized. We may process data for the following purposes:

  • Sending newsletters to subscribers.
  • Facilitating participation in social campaigns.
  • Responding to contact requests.
  • Enabling ticket purchases.
  • Publishing event photos on our website.
  • Offering profiles for ordering on our various websites.
  • Sharing data across social media platforms.
  • Creating customer profiles.
  • Processing job applications.
  • Storing cookies.
  • Providing social media buttons.

Contact Us
To contact us via the contact form, you may need to provide:

  • Name
  • Contact details
  • Any additional information you include in your message

This information is used to respond to your request and is stored for up to one year after our last contact.

Booking Requests

When making a booking request, we may collect:

  • Name and address details
  • Contact details
  • Company information

This data is used to communicate about the booking request and is stored as long as legally required.

Photos and Promotion Material

We take photos and videos at events to capture the atmosphere and may publish these online. This data is processed based on justified interest, balancing individual privacy with the historical significance of the photos. If you wish for a photo to be removed, please contact us.

Combining Social Media Data

We manage multiple social media profiles and share collected personal data (e.g., names and interests) across these platforms for marketing purposes. Data sharing is based on justified interest and follows the storage terms of the respective social media platforms.

Cookies

Our website uses cookies, including those from third parties. Cookies are small text files stored on your device that may contain personal data, such as your IP address. For more details on cookies and how to manage them, please refer to our cookie policy.

Security

We prioritize the secure treatment of your personal data. Our website uses encrypted connections to protect your data, indicated by a green lock in the address bar. We continuously improve our security measures and ensure our internal processes adhere to strict security standards.

Third-Party Websites

This privacy policy does not apply to third-party websites linked from our site. We recommend reviewing the privacy policies of these websites before providing any personal data.

Third Parties

Your personal data may be shared with third parties for:

  • Support services.
  • Fulfilling our agreement with you (e.g., event organization).
  • Justified interests.
  • Legal obligations (e.g., law enforcement requests).

Third parties that may process your data include:

  • IT service providers.
  • Mailing and shipping services.
  • Payment processors.
  • Cookie service providers.
  • Event partners.
  • Ticketing partners (e.g., Paylogic).
  • Photographers and videographers.

We have agreements with these parties to ensure careful data handling. Your consent will be sought when necessary.

Your Rights

Under privacy laws, you have the right to:

  • Access your personal data and understand its use.
  • Correct or delete outdated or unnecessary data.
  • Withdraw consent for data processing.
  • Object to data usage.
  • Request data transfer to a third party.
  • Receive your data in a digital format.

To exercise these rights or for any data-related inquiries, please contact us using the details below. We may ask for identification to prevent misuse.

Autoriteit Persoonsgegevens

If you have complaints about our data processing, we are here to help. You can also file a complaint with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority) or another European privacy regulator.

Changes to this Privacy Policy

We reserve the right to update this policy. Changes will be posted on our website. We recommend regularly reviewing this policy to stay informed.

Contact Information

Eastside Underground
Reviusstraat 20
7552 GJ Hengelo
The Netherlands

Email: info@eastsideunderground.nl